Last Updated: July 28, 2026
At Elora Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by our payment providers; we do not store your complete card details)
- Order history
- IP address, browser type, and device information
- Website usage data collected through cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products, website, and services
- Prevent fraud and maintain website security
- Comply with legal obligations
- Send promotional emails and offers (only where permitted or with your consent)
3. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve our services.
You may disable cookies through your browser settings; however, some website features may not function correctly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers, including:
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Marketing and analytics providers
- Government or legal authorities where required by law
These providers are permitted to use your information only for the services they provide to us.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Elora Closet
Email: Contact@eloracloset.com
Phone: +91 90986 71982